CSM NowForce Puts Incident Reporting in Hands of Students

August 31, 2015

In Emergencies, Smartphone App Connects Caller, Campus Security, First Responders

Public Safety Coordinator Stephen Campbell demonstrates the free NowForce app—available to CSM students, faculty, administrators, staff and guests—which puts incident reporting in hands of those who need help on campus.

Public Safety Coordinator Stephen Campbell demonstrates the free NowForce app—available to CSM students, faculty, administrators, staff and guests—which puts incident reporting in hands of those who need help on campus.

The College of Southern Maryland will provide students, faculty, administrators and staff with a free, state-of-the-art personal safety app beginning with the fall semester.

“We’re very pleased to be able to make available this technology that promotes safety for anyone visiting our campuses, including our students, employees and guests,” said CSM President Dr. Brad Gottfried. “The app will allow individuals to connect directly with our public safety office.”

The app is designed to help CSM’s public safety officers minimize response times during both emergency and routine security/safety situations, according to Don Frick, executive director of CSM’s public safety and preparedness department. Developed by NowForce, a maker of mobile and cloud-based rapid emergency response solutions, the CSM personal safety app will contain an “SOS” (panic) button, and the ability to report an incident through a “see something, say something” functionality.

“The NowForce app differs from the college’s CSM.txt alert services,” Frick said. “We still want our students to register for our CSM.TXT alert service, in which we advise our students of instant information on emergencies and campus closing, but this app expands on that and will help our students connect with us directly. The app is like a hand-held, personal emergency phone that connects the caller directly with our public safety officers so we can send assistance as quickly as possible.”

Students will be able to use the app to request escorts or report security incidents, harassment, medical emergencies, fires, alcohol or drug violations, and a host of other issues, Frick said. The app is based on the user’s location and assists the officers in quickly identifying where the incident is being reported. The campus is surrounded by a “geo-fence” and if callers are outside of the boundaries of the campus the call is re-routed to a 911 dispatcher.

The application is available for download either from the App Store or Google Play.

To register, visit http://register-csm.nowforce.com and a text message will be sent to the user’s smartphone with the link to download the application as well as a link through which the user can add emergency contacts for the user to have these contacts receive an alert when the user reports an emergency.

For information on the college’s resources and emergency procedures, visit ready.csmd.edu.

8 Responses to CSM NowForce Puts Incident Reporting in Hands of Students

  1. Fred50 on August 31, 2015 at 3:09 pm

    We will see how well that works with the students failing to have a security code in their phone and their phone is stolen/lost. Then the false alarms will start.

  2. Phil on August 31, 2015 at 10:38 pm

    What a farce! Everyone who attends classes at CSM knows the campus is a huge cell phone dead spot. The app will be next to useless! Plus they have a very small security guard force. Just a PR stunt by the clueless administration. Stop giving people a false sense of security! You should be ashamed of continuing to fool the public.

    • Richy on September 1, 2015 at 2:33 pm

      I fully agree! How can we have confidence in this organization? No wonder enrollment is down.

  3. Anonymous on September 1, 2015 at 12:45 am

    Non-students hang out at CSM all the time. That is a serious security issue. What is being done to address that problem?

    • Delonte on September 1, 2015 at 11:57 am

      Nothing at all. My nephew said its a free for all at the Student Activites area. The non students openly deal drugs there. Can’t expect the unarmed mall cops to do anything about it. I wouldn’t want to mess with those thugs either. It’s crazy, PGCommunity College is safer than CSM!

  4. Walter White on September 1, 2015 at 7:51 pm

    The current president and his liberal cronies have destroyed a fine little college. The state should fire the whole bunch and restore it as an online college.

    • Francisco on September 2, 2015 at 8:50 am

      You’re right on the money with that comment. That Dr.Gottfried is certainly a “Jive Turkey”. He and the rest of his comrades need to go.

  5. Chuck County Boy on September 2, 2015 at 9:35 pm

    It’s sad. I attended in the late 90’s and loved it, great faculty and staff back then. What the hell has happened to the college? I have asked our commissioners to look into this mess, also told them to stop funding incompetence. We will see.